This issue is still under investigation. Unfortunately, there is no new information that can be shared, but we will post updates accordingly once new information becomes available.
While we work to resolve the issue, please continue to submit support cases through one of the following alternative channels:
We apologize for the inconvenience and will provide an update again in 4 hours time, or once the issue has been resolved.
Posted Jun 20, 2026 - 04:00 CEST
Update
We are continuing to investigate the technical issue. At this time, emails sent to support.pageroonline@thomsonreuters.com address may not be received by our support team.
While we work to resolve the issue, please continue to submit support cases through one of the following alternative channels:
We apologize for the inconvenience and will provide an update again in 4 hours time, or once the issue has been resolved.
Posted Jun 20, 2026 - 00:00 CEST
Update
We are continuing to investigate this issue.
Posted Jun 19, 2026 - 17:56 CEST
Update
We are continuing to investigate this issue.
Posted Jun 19, 2026 - 12:25 CEST
Investigating
Our support email address, support.pageroonline@thomsonreuters.com, is currently experiencing technical difficulties and is temporarily unavailable. Any emails sent to this address will not be received by our support team.
While we work to resolve this issue, we kindly ask you to use one of the following alternative channels to submit a support case: