The delays in document delivery in Pagero Online have been resolved. Our investigation identified the root cause as a bug in a database that led to system slowness. All services are now operating as expected.
We are currently testing a permanent fix and will deploy it shortly to prevent recurrence.
Thank you for your patience and understanding.
If you have any questions, please contact our Support team
Posted Oct 16, 2025 - 14:41 CEST
Investigating
We are currently investigating delays in document delivery in Pagero Online, first identified at 4:25 AM CEST. Our team is working to determine the cause of the issue and assess its impact.
We apologize for any inconvenience and will post new updates as soon as we learn anything more.
If you have any questions, please contact our Support team