Our Engineering teams remain in active coordination with PPF technical support as they work to resolve the storage limitation on their receiving gateway.
Outbound document deliveries to PPF_PROD continue to be held securely in queue to prevent transmission failures. No document data is impacted, and all queued invoices will be released and processed automatically as soon as the gateway service is restored by the authority. We will provide further updates as soon as additional information is available.
Posted Nov 01, 2026 - 14:26 CET
Update
We are continuing to monitor and investigate the delivery delays to the French Portail Public de Facturation (PPF_PROD). Our Engineering teams have identified an upstream storage limitation on the authority's receiving gateway and are actively coordinating with PPF technical support to resolve it. Outbound transmissions remain temporarily held to prevent document errors, and all queued invoices will be automatically processed once the gateway is restored.
Posted Nov 01, 2026 - 11:07 CET
Investigating
We are currently experiencing technical delivery delays affecting outgoing documents to the French Portail Public de Facturation (PPF_PROD) due to an upstream storage issue on the authority's gateway.