Pagero Service Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Pagero Support Center Operational
90 days ago
100.0 % uptime
Today
Pagero Online Operational
90 days ago
99.46 % uptime
Today
Pagero TMS Operational
90 days ago
100.0 % uptime
Today
Pagero Health Solutions Operational
90 days ago
100.0 % uptime
Today
Health Center/Health Mobile Operational
90 days ago
100.0 % uptime
Today
Hospital Shop Operational
90 days ago
100.0 % uptime
Today
Health OCR Order Operational
90 days ago
100.0 % uptime
Today
HBS Invoice Operational
90 days ago
100.0 % uptime
Today
Aposervice Operational
90 days ago
100.0 % uptime
Today
Health Center AS2 Operational
90 days ago
100.0 % uptime
Today
Health Center SFTP Operational
90 days ago
100.0 % uptime
Today
OFTP2 Operational
90 days ago
100.0 % uptime
Today
Partner Operational
Pagero Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

On behalf of Chorus Pro May 8, 2025 00:00 - May 12, 2025 00:00 CEST

We would like to inform you that a migration of network components is planned from Thursday May 8 to Sunday May 11, 2025 inclusive.

The replacement of the old equipment by the new implies a prior application shutdown of the various applications concerned by these components, followed by a restart once the network equipment has been changed.

The impacts are as follows:

- Unavailability of the Billing domain on the service portal during this shutdown.

- Closure of the Chorus Pro exchange system during this interruption. The exchange system will not be able to receive, delay or broadcast files. We therefore ask you not to send streams during this period. When the system reopens on May 12, please smooth the sending load.

If you have any questions, please contact our Support team
Posted on Apr 10, 2025 - 18:28 CEST
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
On behalf of Chorus Pro
Completed - The scheduled maintenance has been completed.
Apr 23, 14:05 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 11:30 CEST
Scheduled - Hello,

We would like to inform you that a maintenance operation is scheduled for Wednesday, April 23, 2025 from 11:30 a.m. to 2:05 p.m. on the Chorus Pro portal.

The purpose of this operation is to provide a new version of Chorus Pro

Services impacted by the operation :

-Billing and FacturX domains from 12:20 a.m to 1:40 p.m.

-EDI services
-No processing of incoming flows from 12:00 a.m to 2:05 p.m (but drop-off service remains operational)
-No processing of outgoing flows from 11:30 a.m. to 2:05 p.m..

-API service unavailable from 2:20 a.m. to 1:40 p.m.
-Instant mail from 12.00 a.m to 1.50 p.m.
Apr 22, 16:48 CEST
Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025
On Behalf of our partner BaswareOne
Completed - The scheduled maintenance has been completed.
Apr 19, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 07:00 CEST
Scheduled - Please be advised that a maintenance operation is scheduled for the BaswareOne services, with possible service interruptions, on April 19th 2025 from 07:00h CET to 13:00h CET.

Services affected by the operation :

All web interfaces and document exchange services will get disrupted during this maintenance.

If there are any further inquiries, please contact Basware Customer Support by filing a standard case in reference to this Major Service Incident: BWPB0047973.

If you have any question, please feel free to reach out to Pagero support.
Apr 15, 19:24 CEST
Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Planned Pagero Health Solutions Service Maintenance on April 16, 2025 / Geplante Pagero Health Solutions Service Wartungsarbeiten am 16. April 2025
Completed - The scheduled maintenance has been completed.
Apr 16, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 18:00 CEST
Scheduled - Dear Customer,

Due to a planned maintenance work Health Center / Health Mobile / Hospital Shop / Health SFTP / Health AS2/ Health OFTP2 will be temporary unavailable on April 16, 2025:

The maintenance work will start in the afternoon at 18:00 and is expected to be completed at 20:00, during this time the systems mentioned above will temporarily become unavailable.

Afterwards, all the systems will be available again as usual.

Kind regards
Pagero Support

***************************************************************************

Sehr geehrte Kunden,

aufgrund geplanter Wartungsarbeiten werden das Health Center / Health Mobile / Hospital Shop / Health SFTP / Health AS2/ Health OFTP2 am 16. April 2025 zeitweise nicht verfügbar sein.

Die Wartungsarbeiten beginnen nachmittags um 18:00 und werden voraussichtlich um 20:00 abgeschlossen sein. Während dieser Zeit werden die oben genannten Systeme zeitweise nicht mehr verfügbar sein.

Danach steht das System wieder wie gewohnt zur Verfügung.

Mit freundlichen Grüßen
Pagero Support
Apr 7, 14:54 CEST
Pagero Online - Service window for the authentication services (2025-04-16)
Completed - The scheduled maintenance has been completed.

If you have any questions, please contact our Support team
Apr 16, 17:32 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 17:00 CEST
Scheduled - On Wednesday the 16th of April 2025, from 17:00 and 21:00 CEST there will be a service window to improve the performance of our authentication services, in which some parts of our platform may be slow, as well as the delivery of certain transactions.

We apologize for any inconvenience this may cause and appreciate your patience and understanding.

If you have any questions, please contact our Support team
Apr 9, 16:37 CEST
On behalf of our partner Chorus Pro
Completed - The scheduled maintenance has been completed.
Apr 16, 13:25 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 10:10 CEST
Scheduled - Please be advised that a maintenance operation is scheduled for Wednesday 16/04 from 10:10 a.m to 1:25 p.m on the qualification portal.

Services affected by the operation :
. Billing and Commitment applications from 11:10 a.m. to 12:00 p.m.
. EDI services
. No processing of incoming flows from 10:40 a.m. to 1:25 p.m. (but deposit service remains operational)
. No processing of outgoing flows from 10:10 a.m. to 1:25 p.m.
. Billing and Commitment applications from 11:10 a.m. to 12:00 p.m.
. API services unavailable from 11:20 a.m to 1:55 p.m
. Instant mail from 10:50 a.m to 1:15 p.m

If you have any question, please feel free to reach out to Pagero support.
Apr 15, 09:30 CEST
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025
On behalf of SOGEI
Completed - The scheduled maintenance has been completed.
Apr 12, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 14:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Apr 9, 21:21 CEST
Scheduled - Due to scheduled maintenance on SOGEI systems, the Interchange System will be unable to receive outcome notifications on Saturday 12th April 2025, from approximately 14:00 to 20:00 CEST. During this period, technical receipts for documents sent will not be available, and documents may appear to be stuck at the "Sent (Wait ACK)" status. However, this is expected to have no real impact on the overall document flow.

This is in relation to the Italian document flow.

We apologize for the inconvenience.

If you have any questions, please contact our Support team
Apr 9, 21:04 CEST
On behalf of LHDN (Malaysian Revenue Board) MyInvois
Completed - The scheduled maintenance has been completed.
Apr 12, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 12:00 CEST
Scheduled - The LHDN (Malaysian Revenue Board) MyInvois production environment will be offline for maintenance on the 12th of April 2025, from 6 p.m. to 9 p.m. MYT (12 April 2025 from 12 p.m. to 3 p.m. CEST). This only impacts the Malaysian flow.

Thank you for your understanding and cooperation.

If you have any questions, please contact our Support team.
Apr 8, 10:53 CEST
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