Pagero Service Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Pagero Support Center Operational
90 days ago
100.0 % uptime
Today
Pagero Online Operational
90 days ago
100.0 % uptime
Today
Pagero TMS Operational
90 days ago
100.0 % uptime
Today
Pagero Health Solutions Operational
90 days ago
99.97 % uptime
Today
Health Center/Health Mobile Operational
90 days ago
99.99 % uptime
Today
Hospital Shop Operational
90 days ago
99.99 % uptime
Today
Health OCR Order Operational
90 days ago
99.89 % uptime
Today
HBS Invoice Operational
90 days ago
99.92 % uptime
Today
Aposervice Operational
90 days ago
99.99 % uptime
Today
Health Center AS2 Operational
90 days ago
99.99 % uptime
Today
Health Center SFTP Operational
90 days ago
99.99 % uptime
Today
OFTP2 Operational
90 days ago
99.99 % uptime
Today
Partner Operational
Pagero Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Pagero Health Solutions Service Maintenance on September 17, 2025 / Geplante Pagero Health Solutions Service Wartungsarbeiten am 17. September 2025 Sep 17, 2025 18:00-20:00 CEST

Dear Customer,

Due to a planned maintenance work Health Center / Health Mobile / Hospital Shop / Health SFTP / Health AS2/ Health OFTP2 will be temporary unavailable on September 17, 2025:

The maintenance work will start in the afternoon at 18:00 and is expected to be completed at 20:00, during this time the systems mentioned above will temporarily become unavailable.

Afterwards, all the systems will be available again as usual.

Kind regards
Pagero Support

***************************************************************************

Sehr geehrte Kunden,

aufgrund geplanter Wartungsarbeiten werden das Health Center / Health Mobile / Hospital Shop / Health SFTP / Health AS2/ Health OFTP2 am 17. September 2025 zeitweise nicht verfügbar sein.

Die Wartungsarbeiten beginnen nachmittags um 18:00 und werden voraussichtlich um 20:00 abgeschlossen sein. Während dieser Zeit werden die oben genannten Systeme zeitweise nicht mehr verfügbar sein.

Danach steht das System wieder wie gewohnt zur Verfügung.

Mit freundlichen Grüßen
Pagero Support
Posted on Sep 10, 2025 - 15:41 CEST

On behalf of our Partner for Digital Signatures Sep 18, 2025 18:00-22:00 CEST

Start: 06:00 PM CEST
Estimated time: 4 hours

Please note that our digital signature partner has scheduled maintenance on their network infrastructure for September 18th.

If you have any questions, please contact our Support team
Posted on Sep 12, 2025 - 07:12 CEST
Sep 15, 2025
NAV Online Invoice System scheduled maintenance
Completed - The scheduled maintenance has been completed.
Sep 15, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 18:00 CEST
Scheduled - According to the Hungarian Tax Authority’s (HU TA) recently published information, there is an upcoming scheduled maintenance, which affects the Production environment of the NAV Online Invoice system.

HU TA Maintenance period:

Start: 15/09/2025 18:00 CEST

End: 15/09/2025 21:00 CEST

Source and more info can be checked at the Online Invoice portal, and the
Tax Authority’s official website.

Please be informed that the Online Invoice system will not be available during this period, and there may be slowdowns or performance issues expected once the system maintenance has concluded.
Sep 13, 18:02 CEST
Sep 14, 2025
on behalf of our partner Masters India
Completed - The scheduled maintenance has been completed.
Sep 14, 03:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 02:30 CEST
Scheduled - Dear Customer,

We would like to inform you of a scheduled maintenance activity on Masters India softwares to enhance the performance and security of our systems.

Downtime Details:

Activity: PostgreSQL Database Upgrade
Date: Sunday, 14th September 2025
Time: 2:30 AM – 3:30 AM CEST

Impact:
All the GST and E-Doc services will be temporarily unavailable during this window.

This upgrade is part of our continuous efforts to ensure that our systems remain robust, secure, and optimized to serve you better.

We sincerely regret any inconvenience this may cause and appreciate your understanding and cooperation. Our teams will ensure the systems are back online promptly after the upgrade window.

If you have any questions, please contact our Support team
Sep 10, 13:01 CEST
Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
On behalf of our Partner DocProcess
Completed - The scheduled maintenance has been completed.
Sep 11, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 17:00 CEST
Scheduled - DocProcess has scheduled a maintenance on September 11th to improve the platform
ou will not be able to access the DocProcess platform from 5 pm to 8 pm (CEST), therefore will not be able to submit documents during this timeframe.

All your submitted documents will be secured and processed as usual, once the platform is available again.

Thank you for your understanding and we remain at your disposal for further information.
Sep 6, 02:42 CEST
Malfunction in Pagero Health OCR processing / Störung in der Pagero Health OCR Verarbeitung
Resolved - The issue in the Pagero Health OCR processing (Order & Invoice) has been resolved. Our staff are working with the highest priority on processing your purchase orders. However, it will still take some time until the backlog is fully cleared.

If you have any questions, please contact our Support team

**************************

Die Störung in der Pagero Health OCR Verarbeitung (Order & Invoice) wurde gelöst. Unsere Mitarbeiter arbeiten mit höchster Priorität an der Verarbeitung Ihrer Bestellungen. Es wird allerdings noch etwas dauern bis der Rückstau vollständig aufgelöst ist.

Wenn Sie Fragen haben, wenden Sie sich bitte an unser Support-Team
Sep 11, 12:22 CEST
Investigating - Unfortunately there is a malfunction in the Pagero Health OCR processing (Order & Invoice) since today, 7:30 AM (CET).

We are working hard to find a solution and will inform you as soon as possible as soon as the problem is solved or there is new information about the current status.

If you have any questions, please contact our Support team

**************************

Leider besteht seit heute, 7:30 Uhr (CET) ein Störung in der Pagero Health OCR Verarbeitung (Order & Invoice).

Wir arbeiten mit Hochdruck an einer Lösung und werden Sie schnellstmöglich informieren, sobald die Störung behoben ist oder es neue Informationen zum aktuellen Stand gibt.

Wenn Sie Fragen haben, wenden Sie sich bitte an unser Support-Team
Sep 11, 09:49 CEST
Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

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