Pagero Service Status
On behalf of Chorus Pro
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 21, 2025 - 10:00 CET
Scheduled - Please be advised that due to technical maintenance, EDI services will be unavailable on Sunday, December 21, from 10:00 a.m. to 12:00 p.m. on the PRODUCTION environment.

Impact : The Chorus Pro exchange system will not be able to process, receive or send flows during this period.

As far as possible, we ask you not to transmit any file to Chorus PRO during the operations.

The Chorus Pro service portal and API services are not affected and will remain available.

Please do not hesitate to contact us should you require any further information.
Dec 21, 2025 10:00 - Dec 22, 2025 00:00 CET
Uptime over the past 90 days. View historical uptime.
Help & Support Operational
90 days ago
100.0 % uptime
Today
Pagero Online Operational
90 days ago
99.76 % uptime
Today
Pagero TMS Operational
90 days ago
100.0 % uptime
Today
Pagero Health Solutions Operational
90 days ago
99.98 % uptime
Today
Health Center/Health Mobile Operational
90 days ago
100.0 % uptime
Today
Hospital Shop Operational
90 days ago
100.0 % uptime
Today
Health OCR Order Operational
90 days ago
99.87 % uptime
Today
HBS Invoice Operational
90 days ago
100.0 % uptime
Today
Aposervice Operational
90 days ago
100.0 % uptime
Today
Health Center AS2 Operational
90 days ago
100.0 % uptime
Today
Health Center SFTP Operational
90 days ago
100.0 % uptime
Today
OFTP2 Operational
90 days ago
100.0 % uptime
Today
Partner Under Maintenance
Pagero Online Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 21, 2025

Unresolved incident: On behalf of Chorus Pro.

Dec 20, 2025

No incidents reported.

Dec 19, 2025
Partial outage in connections to Health Center / Teilweise Verbindungsstörung zum Health Center
Resolved - Due to an outage in our Health VPN-Services some customers were unable to reach our Health Center between 2:20 PM and 3:05 PM CET.
If any documents on your side were not transferred during the above mentioned time, please resend them to us. We apologize for any inconvenience this may have caused. If you have any questions, please contact our Support team

************************************

Aufgrund einer Störung in unseren Health-VPN-Diensten konnten einige Kunden unser Health Center zwischen 14:20 Uhr und 15:05 Uhr MEZ nicht erreichen. Falls während des oben genannten Zeitraums auf Ihrer Seite Dokumente nicht übertragen wurden, senden Sie diese bitte erneut an uns. Bitte entschuldigen Sie dadurch ggfs. entstandenen Unannehmlichkeiten. Wenn Sie Fragen haben, wenden Sie sich bitte an unser Support-Team
Dec 19, 17:10 CET
Dec 18, 2025
On behalf of Chorus Pro
Completed - The scheduled maintenance has been completed.
Dec 18, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 12:00 CET
Scheduled - Please be advised that a maintenance operation is scheduled for Thursday, 18 December from 12:00 p.m. to 1:00 p.m. CET on the qualification portal.

EDI services and instant emails will remain available during the maintenance.

Services impacted by the operation :
- Billing and Legal Commitment applications
- API service
Dec 18, 11:07 CET
Dec 17, 2025
Planned Pagero Health Solutions Service Maintenance on December 17, 2025 / Geplante Pagero Health Solutions Service Wartungsarbeiten am 17. Dezember 2025
Completed - The scheduled maintenance has been completed.
Dec 17, 20:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 18:00 CET
Scheduled - Dear Customer,

Due to a planned maintenance work Health Center / Health Mobile / Hospital Shop / Health SFTP / Health AS2/ Health OFTP2 will be temporary unavailable on December 17, 2025:

The maintenance work will start in the afternoon at 18:00 and is expected to be completed at 20:00 CET, during this time the systems mentioned above will temporarily become unavailable.

Afterwards, all the systems will be available again as usual.

Kind regards
Pagero Support

***************************************************************************

Sehr geehrte Kunden,

aufgrund geplanter Wartungsarbeiten werden das Health Center / Health Mobile / Hospital Shop / Health SFTP / Health AS2/ Health OFTP2 am 17. Dezember 2025 zeitweise nicht verfügbar sein.

Die Wartungsarbeiten beginnen nachmittags um 18:00 und werden voraussichtlich um 20:00 abgeschlossen sein. Während dieser Zeit werden die oben genannten Systeme zeitweise nicht mehr verfügbar sein.

Danach steht das System wieder wie gewohnt zur Verfügung.

Mit freundlichen Grüßen
Pagero Support
Dec 15, 11:10 CET
On behalf of Chorus Pro
Completed - The scheduled maintenance has been completed.
Dec 17, 13:50 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 15:25 CET
Scheduled - Please be advised that maintenance work is scheduled from Tuesday, December 16 at 3:25 p.m. to Wednesday, December 17 from 11:30 a.m. to 1:50 p.m.

The purpose of this operation is to provide a new version of Chorus Pro (V 4.1.2)

Services impacted by the operation :

EDI services

No processing of incoming flows on December 17 from 12:00 p.m. to 2:35 p.m.
No processing of outgoing flows other than CDV on December 17 from 11:30 a.m. to 1:50 p.m..
No processing of outgoing CDV flows from December 16 at 3:25 p.m. to December 17 at 1:50 p.m.
EDI filing unavailable on December 17 from 12:10 p.m. to 2:05 p.m.
Instant emails on December 17 from 12:20 p.m. to 12:40 p.m.
Dec 15, 17:10 CET
Dec 16, 2025
Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage