Pagero Service Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Help & Support Operational
90 days ago
100.0 % uptime
Today
Pagero Online Operational
90 days ago
100.0 % uptime
Today
Pagero TMS Operational
90 days ago
97.67 % uptime
Today
Pagero Health Solutions Operational
90 days ago
100.0 % uptime
Today
Health Center/Health Mobile Operational
90 days ago
100.0 % uptime
Today
Hospital Shop Operational
90 days ago
100.0 % uptime
Today
Health OCR Order Operational
90 days ago
100.0 % uptime
Today
HBS Invoice Operational
90 days ago
100.0 % uptime
Today
Aposervice Operational
90 days ago
100.0 % uptime
Today
Health Center AS2 Operational
90 days ago
100.0 % uptime
Today
Health Center SFTP Operational
90 days ago
100.0 % uptime
Today
OFTP2 Operational
90 days ago
100.0 % uptime
Today
Partner Operational
Pagero Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Pagero Health Solutions Service Maintenance on August 19, 2026 / Geplante Pagero Health Solutions Service Wartungsarbeiten am 19. August 2026 Aug 19, 2026 18:00-20:00 CEST

Dear Customer,

Due to a planned maintenance work Health Center / Health Mobile / Hospital Shop / Health SFTP / Health AS2/ Health OFTP2 will be temporary unavailable on August 19, 2026:

The maintenance work will start in the afternoon at 6:00 PM CEST and is expected to be completed at 8.00 PM CEST, during this time the systems mentioned above will temporarily become unavailable.

Afterwards, all the systems will be available again as usual.

Kind regards
Pagero Support

***************************************************************************

Sehr geehrte Kunden,

aufgrund geplanter Wartungsarbeiten werden das Health Center / Health Mobile / Hospital Shop / Health SFTP / Health AS2/ Health OFTP2 am 19. August 2026 zeitweise nicht verfügbar sein.

Die Wartungsarbeiten beginnen nachmittags um 18:00 Uhr CEST und werden voraussichtlich um 20:00 Uhr CEST abgeschlossen sein. Während dieser Zeit werden die oben genannten Systeme zeitweise nicht mehr verfügbar sein.

Danach steht das System wieder wie gewohnt zur Verfügung.

Mit freundlichen Grüßen
Pagero Support
Posted on Aug 13, 2026 - 09:37 CEST

Aug 16, 2026

No incidents reported today.

Aug 15, 2026

Planned Pagero Health Solutions Service Maintenance on August 15, 2026 / Geplante Pagero Health Solutions Service Wartungsarbeiten am 15. August2026
Completed - The scheduled maintenance has been completed.
Aug 15, 18:00 CEST
Update - Dear Customers,

The maintenance work will be extended by approximately 2 hours. We therefore expect completion at 18:00 CEST.

Once the maintenance work is complete, the services will be available again as usual. We apologize for any inconvenience this may cause and thank you for your understanding.

Kind regards, Pagero Support

*******************

Sehr geehrte Kunden,

die Wartungsarbeiten verlängern sich um ca. 2 Stunden. Wir rechnen daher mit einem Abschluss um 18:00 Uhr CEST.

Nach Abschluss der Wartungsarbeiten stehen die Services wieder wie gewohnt zur Verfügung.
Wir entschuldigen uns für etwaige Unannehmlichkeiten und danken Ihnen für Ihr Verständnis.

Mit freundlichen Grüßen
Pagero Support
Aug 15, 13:09 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 10:00 CEST
Scheduled - Dear Customer,

Due to maintenance work our Hospital Shop will be temporarily unavailable on August 15, 2026.

The maintenance work will begin at 10:00 AM and is expected to be finished at 4:00 PM CEST. During this period, the availability of the above-mentioned systems may be temporarily interrupted.

Once the maintenance has been completed, the services will be available again as usual.
We apologize for any inconvenience this may cause and thank you for your understanding.

Kind regards
Pagero Support

***************************************************************************

Sehr geehrte Kunden,

aufgrund von Wartungsarbeiten wird unser Hospital Shop am 15. August 2026 zeitweise nicht verfügbar sein.

Die Wartungsarbeiten beginnen um 10:00 Uhr und werden voraussichtlich bis 16:00 Uhr CEST andauern. Während dieses Zeitraums kann es zu vorübergehenden Unterbrechungen der Erreichbarkeit der oben genannten Systeme kommen.

Nach Abschluss der Wartungsarbeiten stehen die Services wieder wie gewohnt zur Verfügung.
Wir entschuldigen uns für etwaige Unannehmlichkeiten und danken Ihnen für Ihr Verständnis.

Mit freundlichen Grüßen
Pagero Support
Aug 11, 13:22 CEST

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

Pagero Online AS2 Service Degradation
Resolved - Pagero Online's AS2 inbound service has been restored to normal performance.

The elevated latency and intermittent connectivity issues affecting some external inbound traffic have been resolved. Our technical teams reduced the resource usage on the affected service instances, and inbound processing is operating normally.

We apologize for the inconvenience and thank you for your patience.
Aug 12, 15:04 CEST
Investigating - We are currently investigating degraded performance affecting Pagero Online's AS2 inbound service.

The service is experiencing elevated latency due to high resource usage. As a result, some external inbound traffic may experience timeouts or similar connectivity issues, although the service continues to process a portion of traffic.

Our technical teams are actively working to reduce the load on affected service instances and restore normal performance. We will provide further updates as more information becomes available.

We apologize for the inconvenience and appreciate your patience.
Aug 12, 12:00 CEST
on behalf of Chorus Pro
Completed - The scheduled maintenance has been completed.
Aug 12, 12:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 10:00 CEST
Scheduled - Please be advised that technical maintenance is scheduled on the qualification portal from 10.00 am to 12.30 pm on Wednesday 12 August 2026, as a part of the CPRO V.5.2.2 version upgrade.


The following services will be affected by this maintenance:

EDI services
No processing of outgoing data flows from 10.00 am to 12.30 pm
No processing of incoming data flows from 10.50 am to 12.30 pm
Deposit unaivalable from 11.10 am to 12.10 pm
Chorus Pro portal and Engagements application interruption from 11.20 to 12.00
API service interruption from 11.20 to 12.00
Instant emails interruption from 10.50 to 11.00
Aug 7, 11:15 CEST

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Scheduled Maintenance ZATCA FATOORA API Services
Completed - The scheduled maintenance has been completed.
Aug 7, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 02:00 CEST
Scheduled - Scheduled period:
Friday, August 7, 2026, 03:00 AM–11:00 AM Saudi Arabia Time (AST, UTC+3)
Friday, August 7, 2026, 02:00 AM–10:00 AM Central European Summer Time (CEST, UTC+2)

ZATCA has announced scheduled maintenance for its FATOORA services. During this period, submission to ZATCA for clearance will be temporarily unavailable.

Documents submitted for clearance will be held in our processing queue until ZATCA services become available again. No action is required from customers.

If you have any questions, please contact our Support team
Aug 6, 15:00 CEST

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

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